Refund Policy

  • We do not allow refunds on printed materials including the Lutterloh Making Pattern System®, books, and DVD's.
  • We do allow refunds on sewing machine feet if it does not fit you machine.
  • We will replace any defective merchandise returned within 10 days from the date of delivery.
  • There is a 25% restocking fee on any undamaged merchandise returned within 30 days of delivery less shipping costs.
  • We do allow you to exchange products.
  • We offer no cash refunds.
  • No refunds on layaway deposits.
  • Layaways are good for 1 year.

Shipping Policy

  • Merchandise is generally shipped within 10 business days from the time of purchase.
  • If an item is out of stock, please allow 6 to 8 weeks for delivery.
  • Merchandise is shipped either UPS Ground or USPS.
  • Faster shipping is available for additional charges.
  • Shipping and Handling charges will be added at check out.